|Does my transformation or program's governance structure change when we move to Wave 2?||For the most part, no. In most migration cases, your program's governance structure (such as approval and stage gate processes) will remain the same in Wave 2. There may be some exceptions, however, and you can reach out to your Wave administrator or training team if you have questions.|
|Will I need to change my username and password?||Yes. Wave will assign you with a new username and a new temporary password link that will be sent to you via e-mail. Your new username will be your company's email address and you will set your password the first time you log into Wave 2. For more details, please read through our guide on Getting Started.|
|Does Wave 2 collect the same type of information for initiatives and milestones?||Yes. Wave 2 collects the same information for initiatives and milestones that were collected in Wave 1. In most cases, there will not be any new fields upon migration and you will notice that the initiative and milestone cards are set up very similarly to the cards in Wave 1.|
|Are there any technical changes I need to be aware of?||Definitely. Unlike Wave 1, Wave 2 is currently optimized to work on Google Chrome internet browser. You can also access Wave using Internet Explorer 11. Another difference is that the Wave 2 URL is different than Wave 1. Reach out to your company's Wave administrator if you are not able to locate the Wave 2 URL or require browser assistance.|
|How will my data be migrated?||
You can expect most of your data will be migrated like-as-like. You will review specifics of your migration with your Wave representative.
The following are typical exceptions that may apply:
|My KPIs do not match the impact time series. What should I do?||
In the event the KPIs do not match the impact time series (e.g., the impact time series is weekly, but KPIs are recorded daily), there are two options:
|Where are my impact and KPIs values in Wave 2?||
After migration, your impact and KPI values may not be visible in your initiative timeline. To see the full entries in Wave 2, click on the Impact tracking tab of your initiative, then the impacts link under the initiative title. Select Past periods from the drop down and you should be able to see your impacts and KPIs.
Still can't find your impact and KPI values? Be sure to use the scroll bars in the initiative card to access past periods.
|Will historical data migrate from Wave 1 to Wave 2?||Basic data will be migrated for reporting, e.g. the date an initiative moved to the next stage gate. However, detailed information, such as the name of the user who moved that initiative to the next stage gate, will not be migrated.|
|Do my personal saved views get automatically moved from Wave 1 to Wave 2?||No. Unfortunately, personal saved views will not be moved from Wave 1 to Wave 2, but can be re-created as workbooks.|
|Not all of my cards are fully approved. Will they be okay to migrate?||Cards in submitted stage that are partially approved will have to be re-approved post-migration. We recommend that all cards be fully approved before migration.|
|Will my account have the same visibility and user rights?||Yes. Upon migration, your user account will have equivalent visibility settings and user rights to what you had in Wave 1. Any further changes that are made as a result of the migration should be communicated to you by your company's Wave contact.|
|Will my initiatives (or activities, actions, or milestones) be the same after migration from Wave 1 to Wave 2?||Yes, all information will remain the same, including initiative numbers.|
|Do we need to update Wave 1 and Wave 2 at the same time during migration?||No. Wave 1 and Wave 2 will not be updated simultaneously. When Wave 2 is available at the end of migration, Wave 1 will be available in ready-only mode.|
|Where is my Weekly Digest email?||Wave 2 will not send a weekly digest email. Instead, the dashboard in Wave 2 has been configured for key views for each role to help identify which actions are needed to progress initiatives.|
What are some of the new features or improvements that I can begin using immediately?
Beyond the improved performance of Wave 2, there are some new features that are really exciting and you can begin using right away:
|Where can I find a users guide or training materials in Wave 2?||In addition to the resources provided in the Wave Success Center, the Help & guides tab on your Wave Dashboard will contain resources specific to your program. Please contact your Wave Administrator for more details.|