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Wave Success Center by McKinsey

Additional Help Resources

Content and program governance

Please contact your Workstream Lead or company Wave representative. Example questions:

  • What type of information am I expected to enter into Wave fields?

  • How should I calculate the savings value for my initiatives?

  • When am I expected to make updates to my initiatives?


Wave access rights or overall use of features

Please contact your company Wave representative or super user. Example questions:


Application issues or basic Wave functionality questions

Please submit a case via the Wave Support form. Example requests:


IP address, internet access, PC configuration, or other IT questions

Please contact your company's IT support team. Example requests:

  • Checking/improving the bandwidth of your internet connection

  • Upgrading your PC

  • Installing Silverlight on your PC

  • Enabling Excel macros

  • Using Internet Explorer browser

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