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Wave Success Center by McKinsey

Where to go for further help

For questions on content and program governance:

Please contact your Workstream Lead or company Wave representative. Example questions:

  • What type of information am I expected to enter into Wave fields?

  • How should I calculate the savings value for my initiatives?

  • When am I expected to make updates to my initiatives?

 

For questions on Wave access rights or overall use of features:

Please contact your company Wave representative or super user. Example questions:

 

To report application issues or ask basic Wave functionality questions:

Please contact support@mckinsey.com. Example requests:

 

For questions related to IP address, internet access, PC configuration, or other IT questions:

Please contact your company's IT support team. Example requests:

  • Checking/improving the bandwidth of your internet connection

  • Upgrading your PC

  • Installing Silverlight on your PC

  • Enabling Excel macros

  • Using Internet Explorer browser

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