Skip to main content
Wave Success Center by McKinsey

I would like to request a new Wave user account

If you would like to request a new Wave user account for yourself or one of your teammates, please follow these steps to ensure proper governance of user accounts in your company:

  • Ensure you have the user’s first name, last name, and company email address

  • Contact your company Wave representative to authorize creation of a new user, and specify the visibility and access rights

  • Your company Wave representative will forward the request to Wave support

  • Upon completion, the user will receive two emails from “Wave" or "support@mckinsey.com”: one containing the username and another one containing the password. Please check the spam folder if you do not receive the credentials in your company mailbox within 2 business days of your company Wave representative submitting your request.

  • Was this article helpful?