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Wave Success Center by McKinsey

I forgot my username

If you do not remember your Username or can’t find it in your mailbox (by searching for emails from “Wave" or "”), or your account is locked for security reasons (e.g., after five incorrect login attempts, or after 6 months of inactivity), please submit a Wave Support form requesting access. Please check your spam folder if you do not receive your new credentials in your company mailbox within 2 business days of posting your request.

NOTE: In most cases, your username will be Firstname.Lastname, e.g. John.Smith

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