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Wave Success Center by McKinsey

How to Log In

The first time you log in to Wave, watch a short video or follow these easy steps to set up your password. 

Step-by-step Instructions

1. Your user name (typically firstname.lastname, i.e., john.doe) and password will be sent to you via two separate email messages. The e-mails will be sent from “Wave” or  


2. Make sure you are on your corporate network or VPN.  Clicking on the URL link provided in the e-mail ( will take you to the login page shown below.


4. Enter your username and the temporary password from the e-mails outlined in Step 1 and click Login.

Note:  Make sure there are no trailing spaces when you copy over your temporary password into Wave.

5. On the following screen, re-enter your auto-generated temporary password in the first box called "Current Password." Then provide a new password, followed by a confirmation of the new password.

Make sure your new password follows the stated requirements:

  • At least 8 characters

  • A mix of upper and lower case letters

  • A minimum of one number or one non-alphanumeric (e.g. !, %, $, &)

  • Cannot contain part of your username


If you've followed these steps and are not able to successfully log in, visit our Troubleshooting and FAQ

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