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Wave Success Center by McKinsey

Using Wave with Internet Explorer

Some users who are using Internet Explorer may have issues loading Wave.

This is not a Wave-specific issue, but can be quickly resolved in a few steps, either by speaking to your IT team or reviewing the following instructions. Adding Wave URLs as Trusted Sites is the easiest way to solve this issue. Alternatively, you may wish to control individual IE11 settings

Add Wave URLs as trusted sites

1. Start by opening the Tools menu in IE 11 and select Internet Options.

 

2. In the pop-up box, click on the Security tab, then Trusted Sites and Sites

 

3. If you are already on you company's Wave site, the URL should appear in the Add this website box. Otherwise, enter your company's Wave URL and click Add. Click Close, then OK.

IE_Trusted_Site.png

 

4. Refresh your browser by clicking Ctrl+R or by clicking on the refresh arrow in the address bar

IE_Refresh.png

 

Trusted sites

The Wave URLs that must be added as trusted sites are as follows:

 

Control individual IE settings

In the security tab illustrated in step 2 above, select Custom level... and scroll down to Scripting. For Wave to function properly, you must enable Scripting - Active scripting. It is also recommended to enable Scripting - All Programmatic clipboard access, Downloads - File Downloads, and Downloads - Font Download

Scripting.png

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